User Adoption: Reduce The Struggle, Drive The Change, Kerry Brown, SAP
Adapting to change quickly is key to achieving business outcomes, but history has shown us that the pace of change may sometimes cause workers to struggle. By focusing on user adoption and proficiency, we can reduce the struggle. Kerry's presentation will address why adoption is critically important today and the approaches and strategies that support employee on-boarding, proficiency, and ongoing adoption.
Leadership Lessons in User Adoption, Dr. Khalid Moidu, Chief Information Officer Consultant
The difficult part of IT implementations is not the hardware or software - it's leading. Whether you're an executive, a manager, or leading by example, you must motivate the team, manage resistance to change, and enable your users to succeed with the tools. Dr. Khalid Moidu has seen this firsthand during his leadership tenures at Orlando Health and, most recently, as CIO of Family Physicians Group in Florida. Dr. Moidu will share what worked for him as he confronted the brave new world of adopting health IT.
ANCILE Roadmap Spotlight
Get an exclusive peek at our product roadmap and learn what's coming from our development team.
Seven Wonders of uPerform, Mike Domingues, ANCILE
We're taking you on a journey to the Seven Wonders of uPerform. You'll get first-hand accounts of seven common business challenges that we often hear from our customers and learn the seven key uPerform features that can help you solve these challenges. Our stops during our journey will include visits to the sites of Lake No Budget for Additional Content Authors, the Peak of My End Users Have Gone Silent and, one of our personal favorites, Land of No LMS. Make sure your seat backs and tray tables are in their full upright and locked position and fasten your seat belts: we’re taking off on our journey to the Seven Wonders of uPerform.
uPerform at PepsiCo: A Journey from Installation to Enterprise Awareness, Marylin Cortes, PepsiCo
Learn how PepsiCo got started with ANCILE uPerform, details of their use of uPerform in support of SAP, and how they are marketing uPerform globally for use during additional business implementations.
Expanding from Instructor-Led to Learner-Led Enablement, Nathan Pfrimmer, OpenText
OpenText has a rich history of leveraging both in-class and online instructor-led training to enable their customers and partners on using, implementing, and managing OpenText software solutions. Recently, OpenText has expanded their Learning Services portfolio to focus on user adoption and to supplement traditional training offerings with user performance support. Get an up-close look at the design of their approach, how OpenText deployed it, and how OpenText customers are using this model to accelerate and sustain user adoption.
I Can Do WHAT with ANCILE uPerform?!, Nick Weeks, ANCILE
In this interactive session, we’ll be sharing some of uPerform’s hidden functionality and features that just might make your life easier and save time. As we share these pearls of wisdom, we encourage you to ask "How do I...?, I'm having a problem..., What would you recommend...?" Bring your list of questions!
What Will YOU Do Next?
Let's work on your after-event action list. Based on what you heard, what questions do you still have? What do you want to raise before we all scatter? Who do you want to connect with for advice later? We'll share an interactive hour discussing what we heard, what we question, and what we plan to do next to turn ideas into reality.